Social Coordination

Social Coordination

Once you commit to a social program, it becomes clear how many different people, processes, objectives and platforms you need to coordinate.

Spredfast SCRM helps you organize your entire social program, plan your initiatives and efficiently manage the day-to-day activity that goes into building a valuable social network.

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    Approval Teams

Initiative View

Organize all of the streams, accounts and people on your team by initiative. Helps keep everyone focused on the conversations and metrics that matter for the business objectives of each initiative. Particularly important for companies with many brands, geographies, events and marketing campaigns.

Companies

This feature is great for agencies or anybody who runs social media for more than one company. You can manage more than one company within one Spredfast account.

Roles & Privileges

Your organization may want everybody to have administrative access to an initiative, or they may want strong oversight of each outbound communication. You can even invite people to have access to view only analytics. With Spredfast, the administrator can set customizable permissions that reflect your organization’s workflow.

Event Calendar/Agenda

See communication your team has distributed or plan to distribute. We allow you to view it in these two helpful formats, and color code it so you can see the status of each communication (e.g. needs content, draft, ready to go). The calendar view is especially useful for visualizing the cadence of your social media activity.

Advanced Workflow

Sometimes you want content reviewed before it can be published. Because every company is different, Spredfast provides flexible workflow definition and roles so that you can ensure content is reviewed by managers, legal or any other individual or group before it is published.

To Do Lists

At a glance view of all activity scheduled for you, your team or a role that you perform.

Content Scheduling

Plan your content out into the future and then see it presented in a consolidated calendar form. We also notify team members about upcoming deliverables and required approvals.

Assigning Tasks

Once you have a social media strategy, your whole team has to implement it. Schedule your posts by creating shells of events without content, and then assign the task to the appropriate author.