Spredfast is a rapidly growing social media company focused on developing the leading Social CRM system while also delivering an amazing client experience to our users. We work hard, play hard and are always looking for ways to make our team stronger. If that sounds like your ideal work setting, we might have the perfect gig for you.
Spredfast is a rapidly growing Austin based startup that's focused on developing the leading Social CRM platform while also delivering an amazing client experience to our users. We have a fun, collaborative environment in our downtown Austin office, which is located just a few blocks from the MetroRail station.
The UI Engineer will be a part of a highly talented team using cutting-edge technologies to enhance our platform. The UI team is developing new solutions using client-side MVC and other modern technologies such as HTML5, CSS3 and LESS CSS.
Preferred candidates will:
Desired skills and experience:
Do you have a GitHub account? We’d love to see examples of your work!
Location: Austin, Texas
Job Type: Full-Time, Salaried with Benefits and Incentive Compensation and Stock Options
Reports to: EVP of Professional Services
The Director of Social Services will play an integral role in the development of Spredfast’s growing services team as we compliment Spredfast’s SMMS platform with additional expertise to apply to specific customer situations. These services will likely include social strategy consulting, Facebook implementation services, and social reporting & analytics design and consultation.
The ideal candidate will have an extensive background in digital and/or social media consulting – some of which will include developing and executing social programs or technologies for Fortune 1000 brands. Candidates for this position should have a burning desire to help complex organizations realize the full value of social engagement to drive meaningful business results.
Responsibilities:
Qualifications:
Location: Austin, Texas
Job Type: Full-Time, Salaried with Benefits and Incentive Compensation and Stock Options
Reports to: Director of Social Services
Spredfast is seeking a Social Business Strategist to add to our growing services team. The mission of the services team is to provide Spredfast’s SMMS customers with additional, customized expertise in social business to unlock the most value possible from platform use. The Strategist’s role within this team is to develop and implement plans for fully utilizing the platform’s advantages based on an understanding of the customer’s existing social media plans, organization and governance. Activities will likely include discovery and documentation of KPIs, mapping the social organization (to optimize the configuration of the product), change management, best practices documentation/playbooks, and reporting design. Because of the unique position of being able to see how brands are performing across the portfolio, this role will also work with Account Management to provide results coaching for customers interested in improving their engagement rates.
The ideal candidate will have a background working with social media marketers to develop and deliver social programs for Fortune 1000 brands. Candidates for this position should have an insatiable curiosity for how complex organizations are putting social media to productive use and the role of technology tools to improve their impact.
Responsibilities:
Qualifications:
Location: Austin, Texas
Job Type: Full Time, Salaried with Benefits, Bonus, Stock Options
Reports to: Director of Customer Success
A high-touch, low volume customer enablement role, Social Support Specialists are functional experts in virtually all areas of Spredfast’s Social CRM solution, and therefore must understand social media concepts and technologies in order to support Spredfast users. You’ll help configure and on-board new customers in our system, educate & train users, troubleshoot problems, enter bugs, and develop best practices to ensure all Spredfast clients are provided an exceptional customer service and support experience. Additionally, Support Specialists work closely with the Spredfast Development, Sales, and Marketing organizations as a customer advocate, ensuring appropriate feedback is provided and customer needs are met.
The ideal Spredfast Social Support Specialist is a good listener who is articulate, responsive, patient, and possesses the ability to explain a wide range of social media concepts to clients with varying levels of social media and/or technical knowledge. Spredfast Support Specialists must respond to inquiries via phone, email, and ticket systems. Thorough documentation and follow through is essential. Occasional travel may be required (less than 20%) for customer visits.
All Spredfast employees have a good a sense of humor, lots of creativity, and a "team first" disposition.
Job Requirements:
The Director of Product Marketing defines, packages and delivers the go to market messaging for the Spredfast Social CRM software platform. The ideal candidate will have a demonstrated ability to work with groups from all parts of a company to develop and deliver unique product messaging. The Director must be expert in identifying buyers, key buying criteria and product differentiators for our target customers - social marketers at the largest enterprises in the world. Beyond research, the Director must also be expert in developing marketing assets for our go-to-market teams - including presentations, website content, marketing program content. The Director will also represent Spredfast to analysts, at conferences and with press - so strong presentation and communication skills are also essential. Finally, the Director must have experience managing and mentoring small teams.
Responsibilities
Requirements:
The Facebook Solution Architect defines and delivers Facebook Page Tabs for major brands and agencies. In this key position, you will focus on designing and implementing Facebook Page Tabs for our clients based on our platform’s app builder. When the client request goes beyond our platform, you will need to work with our team to provide a custom solution. The ideal candidate will have experience designing and implementing Facebook Tabs as well as managing delivery by small internal and external technical teams. The Facebook Solution Architect will also work closely with the Spredfast Product Development team to identify new functional requirements and help define the capabilities to add to our platform to simplify development and ongoing maintenance of Facebook Tabs by our customers.
Responsibilities:
Requirements:
Location: Austin, TX
Job Type: Full-Time, Salaried with Benefits and Incentive Compensation and Stock Options
Reports to: Director of Sales
Spredfast is a rapidly growing social media company focused on developing the leading Social CRM system while also delivering an amazing client experience to our users. We work hard, play hard and are always looking for ways to make our team stronger. If that sounds like your ideal work setting, we might have the perfect gig for you Spredfast’s customers (including IBM, Nokia, Microsoft, AARP, Discover Financial, and ING Direct amongst other well known names) rely on the power of Spredfast to execute, automate and measure Social Media programs that generate revenue. Spredfast is headquartered in Austin, TX, with strong backing from Austin Ventures. As the Regional Sales Manager you will generate, develop and close new business in the Enterprise and Mid-Market segments.
Primary Responsibilities:
Qualifications: